Susan Kelly's blog

Moral of the story:  When you record, it helps to know a bit about the topic and its context ahead of time. The more you know, the more you can support the client. And sometimes, you just can’t know, so you have to wing it.

Moral of the story:  I have learned over the years that clean up crews don’t always read your ‘do not remove’ notes, especially in large hotels. If you really want to preserve your work, keep it in your possession, or don’t take your eyes off of it, or lock it up.

Moral of the story:  Ask for what you need in order to do your best work. Be clear and explicit. Otherwise, you get what you get.

Moral of the story:  You have to be able to adapt and roll with the punches as a graphic recorder. You are there to support whatever is emerging, no matter what it is!