I specialise in an innovative and user centric approaches to business analysis and user experience, with focus on design sprints, user experience and visual facilitation.
Among my current responsibilities are:
- User Experience and usability
- Innovation processes & user involvement.
- Design Thinking and Design Sprints.
- Graphic facilitiation & visual storytelling
- Business Analysis with focus on processes and benefit realisation.
Some of the tools in my toolbox are:
Graphic facilitation, design thinking, gamification, interactive e-learning, graphic design & video production. I have a comprehensive background within knowledge management, web-communication, project management, user support, and design and development of homepages.
I combine my technical knowledge about IT, web development, and system development processes in large organisations, with a deep insight into design, user needs, accessibility, and social media.